Home Care Policy Manuals and Staff Sign-Off, by State
Our online policy portal for home care, home health and hospice agencies: your state's policy manual, filled in with your agency's details, and a dated record of every staff sign-off.
Your Policy Portal: Policy Manual and Staff Sign-Off in One Place
Cura Core is the policy portal we built for home-based care agencies. It follows the CMS conditions of participation where they apply. Choose your state and your type of agency, and you get a complete policy manual written to that state’s rules, with each policy naming the rule it follows.
Your agency name, license number, address and key people go in one time, and every policy, form and download uses them. With Premium, staff sign in on any phone, read their policies and acknowledge each one, so you keep a dated record of who has read what.
Opening a new agency? Our registration and licensing team helps with your application, and Cura Core gives you your first policy manual. See how it works in our guides to Texas HCSSA license categories and opening a home care agency in Pennsylvania, or browse the states we support.
Choose Your State and License
33 policy manuals for home care, home health and hospice agencies in 11 states. Each one is written to that state’s licensing rules, and the home health and hospice manuals also follow the CMS Conditions of Participation. Each state’s manual has its own price, shown below. Choose a manual to see every policy in it and read three of them free.
Texas
Pennsylvania
Georgia
Florida
California
North Carolina
Ohio
Louisiana
Missouri
Michigan
Washington, DC
See the Cura Core Policy Portal in Under 3 Minutes
A narrated tour of the real portal: your policy manual, editing, staff sign-off on phones, Easy read, the sign-off dashboard, Ask, rule updates and survey day. Captions are on.
What You Get in the Cura Core Policy Portal
Every Policy Pack includes 90 days in the portal with Premium. After that, keep Premium monthly or yearly to keep your portal open. Your policies are yours to keep.
Written to Your State's Rules
A complete policy manual for your state and type of agency, already filled in with your agency's details. Each policy names the rule it follows.
Word and PDF, Yours to Keep
Download any policy, or the full manual with a contents page, plus your client or patient forms. Your logo goes on every document.
Staff Sign-Off on Any Phone
Staff get their own sign-in, read their policies on any phone and acknowledge each one. You keep a dated record, with reminders and a sign-off report.
Rule Change Updates
When a state or federal rule changes, you are told what changed and which policies were updated, and staff are asked to sign the new version.
Ask Me Anything
Type a question in plain words, such as "a client fell, what do I do?", and open the policies, forms and rules that answer it.
Survey Day Toolkit
A survey-day checklist, a one-click survey binder with your manual and staff sign-offs, and a read-only inspector link that stops working on its own.
Staff Sign-Off, Done Properly
A dated record of who has read and acknowledged each policy, kept for you in the portal.
- Each person signs in on your agency’s own page with their own username and password, on any phone or computer. There is no app to install.
- Reading lists by job, so caregivers aren’t asked to read office policies.
- Staff read a short summary first, then the full policy, and acknowledge it by typing their name. The date, time, version and device are recorded.
- When a policy changes, people who signed the older version are asked to sign the new one.
- Your dashboard shows who has read what. Send reminders in one click and download the sign-off report; former staff keep their records in it.
On survey day
- A survey-day checklist built from your own records, showing what is done and what is not.
- A survey binder in one file: your full manual, the client forms, the staff sign-off summary and the record of rule changes applied to your policies.
- A read-only link for the inspector that stops working on its own.
Read a Policy Before You Buy
Every manual has three policies you can read in full, free, with the rule each one follows. Here is one from each type of agency.
Client Rights, Responsibilities, and Complaint Process
Sets out every client right the Agency protects, the notices a client must receive before care begins, and a complaint process that is free of reprisal, with a separate route for allegations of abuse, neglect, or exploitation.
Read the full policy freeInfection Prevention and Control Program
Sets the Agency's infection prevention and control program: policies consistent with CDC and OSHA guidelines, standard precautions, hand hygiene, personal protective equipment, bag technique, cleaning of equipment…
Read the full policy freeRecognizing and Reporting Abuse, Neglect and Exploitation
Tells every employee, contractor and volunteer how to recognize abuse, neglect and exploitation of a hospice patient and exactly whom to tell under Georgia law: Adult Protective Services and law enforcement for elder persons and…
Read the full policy free
Policy Pack Prices
Each state has its own manual and its own price. These are the starting prices; the table above shows the exact price for your state. Pay once, and the files are yours to keep.
Home care
- Your state’s manual, filled in with your agency’s details and logo
- Every policy and the full manual in Word and PDF, yours to keep
- Client forms in English and Spanish
- 90 days in the portal with Premium
Home health
- Your state’s manual, filled in with your agency’s details and logo
- Every policy and the full manual in Word and PDF, yours to keep
- Client forms in English and Spanish
- 90 days in the portal with Premium
Hospice
- Your state’s manual, filled in with your agency’s details and logo
- Every policy and the full manual in Word and PDF, yours to keep
- Client forms in English and Spanish
- 90 days in the portal with Premium
Keeps your portal open after the first 90 days, with staff sign-off, your own wording and policies, Ask me anything, risk assessments and rule change updates. Monthly or yearly.
How the Cura Core Policy Portal Works
Three steps in the policy portal, from choosing your library to a signed-off team
Getting Licensed Too?
Our consulting team helps new home care, home health and hospice agencies apply for their state license, in the same states as the policy manuals. Choose your state for its license routes, steps and fixed-price application packages.
Questions About the Policy Portal
What policies does a home care agency need?
It depends on your state and your license. State licensing rules list what your written policies must cover, such as client rights and complaints, abuse and neglect reporting, infection control, emergency preparedness, records and staff training. Medicare-certified home health agencies and hospices also have to meet the CMS Conditions of Participation. Each Cura Core manual is written to one state’s rules for one type of agency, and every policy names the rule it follows. Our guide to home care agency policies goes through it state by state.
Are the policies written for my state?
Yes. There is a separate manual for each type of agency in Texas, Pennsylvania, Georgia, Florida, California, North Carolina, Ohio, Louisiana, Missouri, Michigan and Washington, DC. Each one is written to that state’s licensing rules, the home health and hospice manuals also follow the CMS Conditions of Participation, and your agency’s name, license number, address and key people are filled in for you.
Can we download the policies in Word?
Yes. Every Policy Pack lets you download any policy, or the full manual with a contents page, as a Word or PDF file, along with your client forms. The files are yours to keep. Changing the wording inside the portal, so your staff read and sign your version, is part of Premium, which is included for your first 90 days.
How does staff sign-off work?
With Premium, each staff member signs in on your agency’s own page with their own username and password, on any phone or computer. They read a short summary, then the full policy, and acknowledge it by typing their name. The date, time, version and device are recorded, and you can send reminders and download the sign-off report.
What happens when the rules change?
With Premium, you are told what changed and which policies were updated, and staff who signed an older version of a policy are asked to sign the new one.
Do you cover home health and hospice?
Yes. There are 33 manuals in all: home care, home health and hospice for each state we cover. The home health and hospice manuals are written to the state’s rules and the CMS Conditions of Participation.
Will buying a manual mean we pass our survey?
No, and no manual can promise that. Surveyors check that your policies meet the rules and that your staff follow them in practice. Cura Core gives you written policies that name the rule each one follows and, with Premium, a dated record of who has read them; following them every day is up to your agency. The policies are not legal advice.
What happens after 90 days?
If you keep Premium, nothing changes: your portal, your staff sign-ins and your records carry on. If you chose Premium when you bought your Policy Pack, it starts on day 91 by itself. If you don't keep Premium, your portal access ends on day 90, and the policy files you downloaded are still yours to keep and use. We remind you by email and in the portal 30, 14, 7 and 1 days before your access ends.
See Cura Core with Your Agency’s Name on It
Choose your state and type of agency, try the policy portal with sample policies, see the prices and buy your Policy Pack online.
